Saratoga

Saratoga

We partner with successful companies and convert their business ideas into meaningful technology solutions

T (South Africa) +27 (0) 21 658 4100
T (UK) +44 (0) 20 363 78024

Email: [email protected]

Saratoga
4 Greenwich Grove, Station Rd, Rondebosch, Cape Town, 7700

Open in Google Maps
  • ABOUT US
    • ABOUT SARATOGA
    • VALUE PROPOSITION
    • COMPANY TIMELINE
    • LEADERSHIP TEAM
    • CSR INITIATIVES
    • PRIVACY POLICY
    • PAIA MANUAL
  • OUR SERVICES
    • SERVICES
    • CASE STUDIES
    • CLIENT TESTIMONIALS
    • CLIENTS
  • OUR PEOPLE
  • INSIGHTS
  • CAREERS
    • OUR VALUES
    • JOIN THE TEAM
    • SARATOGAN LIFE
CONTACT
US

Delivering a global online field reporting platform

Thu, 10 May 2018 / Published in Case Studies

Delivering a global online field reporting platform

Cedar Springs Presbyterian Church (CSPC) is an American based organisation in Knoxville, Tennessee that provides financial support in the form of sponsorship to missionaries who do voluntary work in various organisations across the world. CSPC is also a financial sponsor to many NGOs that provide logistical support for missionaries.

CSPC and the NGO’s wanted a common reporting system for the missionaries that would result in a consistent level of  accountability of finances and outcomes. Originally, all member reporting was a manual paper based process which was labour intensive and cumbersome.

To replace this the organisation needed an annual reporting system for workers positioned across the world. CSPC needed to gain control over volunteer operations and reliably report and make better decisions for global impact.

The Solution

Saratoga believed the best way to enable this global community with a reporting system was to:

– Develop a central application that captures users (Workers, Organisation Supervisors and Sponsor
Supervisors).

– Create a real-time system that manages the reporting process of their workers in a more
transparent way.

Saratoga built a custom-made platform making use of cloud and web service infrastructures allowing CSPC users to create, modify and submit project updates through a secure web access portal at any given time. The platform enabled CSPC head office to have a single point for its reporting needs.

The Results

– Progress reports are now automatically stored in a data warehouse that is available for user query
and reporting.

– The platform allows for pre-loaded questionnaires to users, enabling sponsors to study missionary
activity, behaviour, interests and concerns.

– The organisation is able to manage its resources and have a clear view of each community location.

Business Benefits

– Better controls in terms of access to data and communication to users in the field.
– Improved team-based care – first view of missionary behaviour and trends in the field.
– Centralised online tool – positioned for reporting activities across the user network reducing the risk of overdue statistics and incorrect financial projections.
– Reduction in reporting errors – each report created is unambiguous and standardised.
– Increased Sponsor Management Information capabilities.
– The platform streamlined the productivity of the reporting process and personnel.
– Reduction in operational costs such as paper and posting of reports sent from field workers.
– CSPC and sponsor relations improved due to standardized, timeous, and accurate reports, leading to better sponsorship opportunities and funding initiatives.

Client Testimonial

“This project is a joint project across a number of organisations that have a worldwide footprint. In selecting a development partner we wanted to make sure we had a robust development methodology, using industry standards from an organisation with a good track record. At the same time our budget was tight. This required a disciplined approach to project scope and execution.

Many members of the Saratoga team excelled in keeping us all on track. The initial business requirements we gave to Saratoga lacked an important function (through our oversight) that surfaced on live implementation. Despite having reallocated the development team to other customers and projects, Saratoga was flexible in coming up with resources to rectify our oversight in a timely manner.”

– Director of IT, CSPC

What you can read next

Revitalising Worldwide Chain Stores’ Aging Technology Stack
IOL Mobile: Industry leading news browsing service
Successful technology advancement for international risk management company

Recent Posts

  • Insights into a software testing career

    By Shinaaz Osman, Senior Quality Assurance Cons...
  • Common misconceptions about software testing

    By Shinaaz Osman, Senior Quality Assurance Cons...
  • Devconf 2022 lessons and highlights

    ‘Insightful, stimulating, diverse, inspirationa...
  • Our DevOps automation journey

    By Daniel Barrett, Lead Technical Consultant at...
  • Mob programming | Collaborative coding as a remote team

    Stephan Bester, Senior Developer at Saratoga, s...

Categories

  • Case Studies
  • Insights
  • Latest News
  • Networking
  • Staff Profiles
  • Technology

CONTACT US

Please fill in this form and we'll get back to you as soon as possible!

T +27 (0) 21 658 4100 | F +27 (0) 86 575 7170 | UK T +44 (0) 20 363 78024

4 Greenwich Grove, Station Rd, Rondebosch, Cape Town, 7700

COVID-19 Information

© Copyright Saratoga 2000 - 2021. All Rights Reserved. Privacy Policy.

TOP
We use cookies to improve user experience, personalised content and analyse website traffic. By clicking “Accept,” you consent to store on your device all the technologies described in our Cookie Policy. To learn more about our use of cookies, view our "Cookie Settings".
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT